Holiday Planner

Visiting London?

Trust Concierge Services to help you make the most of your stay in England’s Capital.

As the leaders in our field we can take care of everything for you and allow you to focus on enjoying your stay whilst in London. An independent company, we guarantee impartiality in our recommendations and you can contact us, securely online, for pre-bookings, saving yourself hassle and fuss.

Concierge Services Ltd. operates a desk at one of the West End’s largest, most central and busiest hotels, the Strand Palace Hotel, and also at the Covent Garden Box Office. We only issue original tickets and we do not sell exclusively on behalf of any one theatre agent, tour or transport operator. By doing this, we can ensure that you obtain the product best suited to your requirements.

Our tickets can:

  • Be collected from our Concierge Services Desk in the Strand Palace Hotel, located in the heart of Covent Garden
  • Be sent by Recorded Delivery to your home address (UK only)
  • Be delivered by hand, free of charge, to any Central London hotel to await your arrival

As well as receiving excellent value for money on a wide range of London entertainment, you can also take advantage of our excellent Holiday Planner. With the ability to create comprehensive plans for your visit, our Holiday Planner is perfect for visitors wanting to make the most out of their time in London.

For your information here are our contact details for both collection points in Covent Garden:

The Strand Palace Hotel, 372 Strand, London WC2R 0JJ

Covent Garden Box Office, 30a Jubilee Market Hall, Covent Garden WC2E 8BE

Telephone: 020 7497 4148/4149

We offer customers excellent prices on a wide variety of trips and excursions, including:

Theatre Tickets

When staying in London, seeing a West End show is a must. London has theatres showing the best musicals, comedies and dramas. Book to see fantastic shows such as Mamma Mia, Lion King or Billy Elliot, or classic theatre such as Les Miserables or Phantom of the Opera. Concierge Services has access to a large allocation of London theatre tickets through a variety of specialist agents, assuring you the best seats.

No Queue Fast Entrance Tickets

Concierge Services provide pre-paid advance entry tickets to many of London's most popular sightseeing attractions, enabling you to go straight in without the hassle of long lines. Attractions include The Tower of London, Madame Tussauds and the London Eye.

London Sightseeing Tours

In London you will find over 2000 years of history and pageantry. You will wish to visit places of interest such as The Tower of London or St. Paul's cathedral. Concierge Services can provide a full range of half and full day escorted tours (which include lunch and all entrance fees). Or alternatively, you may prefer the freedom of one of London's Double Decker, hop-on hop-off tours which include free Walking Tours and a Thames Cruise.

Hop-On, Hop-Off Sightseeing Bus

One of the best ways to see the sights of London. A double decker. open top bus allowing you to hop-on and off, take in the sights, then reboard a following bus to continue your tour. The Original London has 3 different routes with 90 stops, and includes a River Cruise. Tickets are valid for 24 hours from the first time you board the bus.

Out Of London Sightseeing Tours

We can provide a wide range of sightseeing tours to numerous locations by luxury air-conditioned coach. Day trips include: Stonehenge; The Roman town of Bath; Stratford-upon-Avon; The Beautiful Cotswolds; Windsor Castle and many more. The most relaxing way to enjoy these locations is by taking an organised tour. There will be no waiting in line to enter the attractions, and you will be accompanied by an experienced and knowledgeable qualified 'Blue Badge Guide'. For those attractions a little further afield, we also offer day trips by train, ensuring you arrive refreshed at your chosen destination. Train trips include Paris, Edinburgh and Liverpool. We can also book overnight or extended tours to Bath, Stratford-upon-Avon, Paris and Edinburgh.

Paris & European Tours

Concierge Services offer you the opportunity to experience the delights of Paris and other European destinations within a day. Within a short space of time, you can find yourself exploring areas of interest in Paris (with an option to stay overnight), Brussels & Bruges.

Thames River Cruises

Take a trip down the Thames to explore Greenwich, or enjoy a leisurely lunch or dinner aboard a glass covered boat gliding down the Thames, and take in the sights of magical London.

Evening Entertainment

As well as theatres, Concierge Services can provide bookings for many of London's evening entertainment venues, including: Bateaux London Thames River Cruise, The London Showboat, The Beefeater Medieval Banquet, and the Jack the Ripper tour.

Dining Out/Restaurants

Located within the heart of Covent Garden, there are many restaurants offering a wide range of cuisines to suit everyone’s taste. We will be happy to make recommendations and suggestions depending upon your exact requirements.

Chauffeur/Coach Transfers

Concierge Services can provide special discounted rates for chauffeur driven cars from and to all of London's Airports, with full 'meet and greet' service. Our drivers will meet you in Arrivals, assist you with your luggage and drive you safely and securely to your chosen London destination. Prices start from £63 and whatever the size of your party, we can provide a vehicle to suit, from E Class Mercedes, MPV's, Minibuses to 52-seater coaches. Naturally, we can provide quotes for drivers and vehicles to any destination in the UK, not just Airports. Our chauffeurs can also provide Theatre returns.

Private Tours

Concierge Services can tailor make a tour to your exact requirements using our knowledgeable and experienced driver guides. Whether you require a trip to a destination not covered by mainstream sightseeing tours, or simply relish the luxury of a private tour. We can offer a range of vehicles (depending on your party size), and can provide guides speaking all foreign languages. Our chauffeurs are also available for hire by the hour - 'Go As You Please' inside or outside London.

Heathrow & Gatwick Express Tickets

Train services direct  to Central London from Heathrow and Gatwick airports.  Regular train services throughout the day.


If you wish to rent a car during your stay in London, either for business or leisure, Concierge Services can arrange a vehicle for you at competitive prices.

Group Bookings

If you are travelling as a group and are looking for restaurants, theatre shows or sightseeing excursions, we will be pleased to explore the options for you.

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