Privacy Policy

Concierge Services is committed to protecting your privacy.  Any information we collect about you will only be used lawfully (as per the Data Protection Act 1998).  With effect from 25th May 2018, the main data protection law is the General Data Protection Regulation (GDPR) as supplemented by the Data Protection Act 2018 and related laws.

We guarantee not to pass on any of your details to any third party, unless you have specifically given us permission to do so (i.e., when booking a restaurant reservation or car hire).

Information we collect about you will include your name, address, phone number, e-mail address and credit/debit card details.  Payments on our website are made through SagePay, an encrypted secure payment platform.  We only receive limited information from SagePag to allow us to complete your order.

Once your order has been processed, details are store securely on a server.  Only authorised personnel are permitted to access data during the course of their work.


Concierge Services only use authorised members of the Society of Ticket Agents and Retailers (STAR) and Ticket Agents Association (ATA).

Concierge Services’ website is protected by Geotrust, providing you with a safe and secure method of transmitting your details.

Cookies Statement

Our websites use cookies. A cookie is a small file of letters and numbers that we put on your computer. These cookies allow us to distinguish you in anonymous form from other users of our websites and helps us to provide you with a good experience when you browse our websites. The cookies we use are either 'analytical' cookies, which allow us to recognise and count the number of visitors and to see how visitors move around the sites when they are using them, or functionally necessary for the sites to operate. This helps us to improve the way our websites work, for example, by ensuring that users are finding what they are looking for easily.

Some cookies are essential to ensure this website works for you in the best possible way. You may delete and block all cookies from the sites, by activating the setting on your browser that allows you to refuse the setting of all or some cookies, but you may not be able to access all or parts of our site.

Read more about individual cookies we may use and how to recognise them below.

Cookie Name Purpose
System cookie ASPSESSIONID**** This cookie is set by our website's back-end system, upon arrival at our website. It is not used by us for any purpose. This cookie is deleted when a user closes their browser.
Site cookie acceptance cookiesDirective This cookie is requied to determine if a user has accepted the use of other non-essential cookies on our website.
Google Analytics _utma
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google


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